NHS APP QUERIES

We are aware that patients are having difficulties accessing their covid vaccine status via the NHS APP.

Unfortunately this system is run via a national system called the Patient Demographic System (PDS) and we have no control over this system. It does not pull data from your medical records held at the practice but of the PDS database.

Therefore we are unable to help with any queries relating to the NHS APP. You can find guidance on the NHS digital website: https://digital.nhs.uk/services/nhs-app/nhs-app-guidance-for-gp-practices

General Practice under immense pressure: NHS "Open letter to patients" PLEASE READ

Important information about the coronavirus (COVID-19)

The latest information on symptoms of coronavirus can be found on nhs.uk/conditions/coronavirus-covid-19/

COVID VACCINATION CERTIFICATES/PASSPORTS

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHS app

The NHS app can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

NO SYMPTOMS: Regular Home Testing

Latest guidance states that if you have no symptoms you can obtain lateral flow tests from local distribution centres:

Blaby and District Social Centre
Leicester Road, LE8 4GQ
07:30am - 07:30pm

OR

Local chemists

SYMPTOMS: PCR Testing

If you have coronavirus symptoms, stay at home and get a PCR test:

FACE COVERINGS MUST BE WORN

We are asking all patients who attend the practice to wear a face covering to ensure the safety of the public and staff, many thanks.

Urgent car centres in you area

Welcome to Hazelmere Medical Centre based in Blaby, Leicester

Opening Hours & Out of Hours Contact Details

The Medical Centre is open:

Monday 08:00-18:30  
Tuesday 08:00-18:30 
Wednesday 08:00-18:30 
Thursday 08:00-18:30 
Friday 08:00-18:30

The telephone lines are open from 08:00 – 18:30

We are offer some additional early pre-booked only clinics throughout the week 07:30 – 08:00.


 

PRACTICE PRIVACY NOTICE FOR
PATIENTS

Please read our Practice Privacy Notice and a
Patient Information Leaflet.

 

 

CQC Inspection

NHS 111 is now active for this area!!!

If you require medical attention when we are closed which does not warrant a 999 call please ring the NHS emergency and urgent care service free on 111.

Bank Holiday Hours are:

We are closed for the following bank holidays: Good Friday, Easter Monday, May bank holiday, Spring bank holiday, August bank holiday, Christmas Day, Boxing Day and New Year's Day.

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Mission Statement

The mission of Hazelmere Medical Centre is to improve the health of our patient population and to manage illness with skill and compassion.  We aim to work with our patients in providing excellent and modern, family centered health care.  We are committed to ensure that this care is provided with sensitivity and takes into account, the best and latest clinical evidence that is available both in treating our patients and in providing preventative services to keep our patients in the best possible health.

Medicines Formulary

Leicestershire Health Community Medicines Formulary
Non NHS Fees

Use of Patient data

A patient’s guide PDF
NHS Summary Care Record PDF

Flu Virus

The flu virus typically peaks around this time of year, the best way to help protect yourself and others from catching and spreading flu is to have the flu jab every year and protect yourself for the duration of that year's flu season. Getting vaccinated is important each year and this year more than ever people are urged to have the vaccine in order to protect themselves, and the NHS, this winter however we’re asking for your patience.

Due to the pandemic, flu vaccination clinics and eligibility criteria may be slightly different this year and with this in mind the logistics of our Clinics will differ from last year as we need to prioritise those most at risk. We are starting giving vaccines from 3rd September.

The groups being offered the flu vaccine are:

  • Children aged between 2 and 10 years old will be offered the nasal spray vaccination.

  • Pregnant women

  • Those aged 65 or over

  • Those aged under 65 with long-term conditions

  • Carers

  • Shielded patients and those in the same household aged 18 or over

Those patient who are eligible will be receiving an invite from the practice in the next week or so and our GPs are asking you book a place on one of our forthcoming flu clinics as soon as they are advertised. Alternatively, if you are housebound, please speak to one of the reception team about your options. We understand that demand will be high however we ask for your patience and wait for an invite before requesting to be booked onto a clinic.

You will also have heard about the possibility that, if there is an available supply, 50 - 64 year olds might also be invited to have a flu jab in November or December. For those patients in this category we again ask you to be patient until the Government and our CCG have released more information about this cohort.

Finally people who are not eligible for the free NHS vaccination will be able to buy a vaccination from community pharmacies.

 

To support promotion of the NHS App/COVID Pass, BT have produced a guide for those with limited digital skills. The campaign, endorsed by NHSE, is encouraging people to help others who might struggle with downloading and using the NHS App. The guide gives details on how to show vaccine status, ordering repeat prescriptions and how to access health advice.
You can view the online guide and download printed materials as well, here: https://www.bt.com/skillsfortomorrow/home-life/helping-others-nhs-app-guide

Urgent Care Service