Virtual Patient Group

The practice has an active virtual patient participation group (PPG). We have found over the years that there are patients who would like to have a say on the development of the practice however for various reasons are unable to physically attend. We have therefore put together the virtual PPG where comments and suggestions can be made via e-mail on our Patient Comments section of the website. This means more patients can be ‘virtual’ members of the group. If you would like to provide constructive feedback and suggestions to help us to shape and improve services and the overall patient experience, please complete the form and we will take you views forward.

The main functions of the Group are:

  • To consult and plan with patients wherever possible on the facilities and provision of services

  • To give practice staff and patients the opportunity to discuss topics of mutual interest

  • To allow patients to make positive suggestions about the Practice and their own healthcare

  • To develop self-help projects to meet the needs of fellow patients

  • To act as a representative group that can be called upon to influence the local provision of health and social care

There is also a Patient Participation Group notice board in the waiting room, together with a dedicated box where patients can leave comments.  Suggestions and comments along with responses are published on this board.

PRG Virtual Feedback

Click here to download our PRG Virtual Feedback

The Friends and Family Test

The Friends and Family Test, set by NHS England, is a quick questionnaire which gives you the opportunity to provide
feedback on each appointment you have with our practice. Your feedback is important in order to celebrate and share
our good practice as well as address any poor performance.

All responses are anonymous and confidential. All responses from the first question contribute to a practice score, which
is shared with the public. Responses from the second (and any subsequent) question may be published, for example, as
part of a patient experience report. Please tick the option to opt out if you do not wish for your comments to be ublished by the practice.
Follow this link for more information and to take the test.