Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 0116 2771666, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- phone us on 01162771666, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
- use your NHS account to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
SystmOnline
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account
- using the GP online system – SystmOnline
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Home visits will be undertaken at the discretion of the doctors. Please ring before 10:00 on 0116 2771666. Emergencies will be dealt with on an individual basis.
Telephone Consultations
If you feel that you have a problem that may be resolved over the telephone and may not require an examination, you may book a telephone consultation. Please note that these appointments are limited and can only be taken at the end of morning surgery. Please arrange this with a member of the reception team after 09:30 daily.
How to see a member of the Nursing Team
Practice nurses run clinics for minor illnesses, contraception, Chronic Disease Management, smears, injections on a weekly basis.
Kerry Davie is a highly qualified Assistant Practitioner who is able to do New Patient Checks, Well Person Checks, Dietary Advice / Weight Checks, Basic Wound Care / Dressings, Suture Removal, Inhaler Technique, H Pylori breath tests, ECG, Spirometry, Urine Check, FEV readings and Smoking Cessation clinics.