Over the past 12 months I have been in contact with Hazelmere a great deal, as I have elderly relations registered with them. I have nothing but praise for the service they have provided. June 2024

I’m totally confused as to why this place has negative reviews.
I’ve recently moved to this surgery after moving house and cannot fault it.
The receptionists have been friendly and helpful, even when it’s been busy. I’ve always been greeted with a smile and an attentive response whenever I’ve visited.
My doctor has also been very supportive and easy to talk to.
I wouldn’t hesitate in recommending Hazelmere to others. I’m so far very impressed with their service. June 2024

Extremely good service but then I find ‘treat people how you’d want to be treated’ July 2024

Receptionist can’t do enough for you , very polite and helpful. Can usually get in to see a Dr when needed . Don’t know why it’s got bad reviews I’ve never had much of a problem with them . Good practice. August 2024

Wonderful care 
Today I was seen by a doctor I haven’t seen at this surgery. She was professional and compassionate at the same time. I felt heard and listened to great job. October 2024

Great treatment from nurse and female GP 
I recently came in for my cervical screening appointment which was carried out very competently by a friendly nurse. Issues detected during this appointment required me to see a GP and I was booked in for a 20 minute appointment the same week. The GP I saw was also great and very reassuring. This has always been my experience with this practice during the 10 years that I have been a patient here. October 2024

Great staff 
I witnessed today the lovely reception lady going above and beyond to help a person in the waiting area. She made this patient a cup of coffee and demonstrated true care and concern. It was heart warming to see. I would like to thank her for always being so calm and helpful, it really does make a difference. November 2024